Back to all jobs
Ciklum is looking for an Account Director to join our team full-time in the USA.
We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in the Finance, Consumer/CPG, and iGaming verticals. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organizations worldwide.
- Manage the portfolio of the clients within the Consulting space and identify opportunities to grow client accounts to fuel Ciklum’s growth
- Develop account management strategies (farming, up-selling, cross-selling etc.)
- Manage client account(s) and build strong & sustainable long term client relationships
- Coordinate with internal Ciklum teams to deliver solutions that meet clients’ needs
- Liaise with Ciklum account partners and digital teams for effective collaboration on client account
- Keep a close eye on trends relevant to client industry & business to identify suitable opportunities
- Manage client escalations and provide help/support to team members by acting as a single point of contact
- Provide governance and delivery oversight for the client account(s)
- 5+ years of experience in a client account and relationship management (experience of managing Consulting firms as clients is a must)
- Very much goal and performance-oriented, able to be strategic, as well as hands on
- Ability to create a financial business case and present ROI back to customers and prospects
- Ability to own and manage account level P&L responsibility
- Ability to interact with C-Level Executives, convey the value proposition of the Ciklum and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy
What's in it for you
- Health insurance for the employees and their family members, 401k plan
- Remote working format
- At Ciklum you will build your career in a proven successful high growth company with unique service offering on the market
- You will be a part of a learning ecosystem with access to training and self-development opportunities
- You will be part of a creative and dynamic team that works to the highest ethical standards
- Being a Ciklumer means feeling passionate about what you do, striving for excellence, being ready to step up and open new solution spaces for new ideas, being part of an open-minded and enthusiastic community.
Be bold, not bored!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.