Assistant for Service Delivery Management for Ciklum (Kyiv)

Kyiv, Amosova, Ukraine


Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Read more about the client


For a growing department, Ciklum is looking for Service Delivery Assistant to join our strong and professional team. We are looking for a passionate Service Delivery Assistant who will work with and assist our Service Delivery Managers in interfacing with the wider Ciklum organization.



  • Administrative support to Service Delivery Manager
  • Function as liaison between Service Delivery Managers and Ciklum Administration
  • Follow up on Service tickets (Invoicing, Procurement, IT, Administrative Department, Concierge)
  • Analytical reports and presentations preparation
  • Ad-hoc support for Service Delivery Management


  • Knowledge of Jira is an advantage
  • Service-minded personality with good interpersonal skills
  • Problem solving attitude and attention to detail
  • Able to work on several tasks at the same time
  • Advanced in English – Both in writing and orally
  • Proactive, stress resistant person
  • Quick-learner and multitasker

What's in it for you

  • International working environment with big variety of tasks
  • Great opportunities for career and professional growth
  • Possibilities to work in a big and successful company with Danish management
  • Long-term full time employment
  • State of the art, cool, centrally located offices with warm and friendly atmosphere