Business Analyst for Ciklum Digital

Kyiv, Amosova, Ukraine


Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Read more about the client


On behalf of Ciklum Digital, we are looking for a Business Analyst to join our Kyiv team on a full-time basis.

Our Customer is a financial service company that provides supply chain finance across Europe, North America and Asia.

Ciklum is building a team to work on various projects which primary goal is to improve and automate the customer’s business processes, reduce time and efforts, required for various operations.


  • Establish and manage solution and stakeholder requirements in alignment with business needs and requirements.
  • Lead solution scope management along with alternatives generation to ensure that final result covers client business needs and goals.
  • Help defining business needs and goals. For Enterprises, clearly outline stakeholders’ impact and their outlook on the project and teams.
  • Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
  • Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution.
  • Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints.
  • Evaluate business analysis processes and continuously improve them. Follow requirements lifecycle processes.
  • Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
  • Care about continuous improvement of customer satisfaction.


  • IT industry experience: 1 year or more, including collaboration with clients abroad.
  • Experience in business analysis or product management: 1 year or more, including defining solutions from idea to production.
  • Experience in Agile methodologies: 1 year or more.
  • Clear understanding of principles and specifics of software development methodologies.
  • Knowledge of business analysis activities and techniques.
  • Knowledge of requirements management tools (at least JIRA & Confluence).
  • Knowledge of prototyping tools.
  • Good knowledge in at least one Business Domain (desirable): finance, accounting, media, travel, logistics.
  • Knowledge in product management best practices (desirable).
  • Strong English verbal and written communication skills.
  • Systems thinking and functional decomposition skills.
  • Strong analytical skills to make a critical assessment of the information from numerous sources.
  • Modeling skills to represent requirements information in graphical form.
  • Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization.
  • High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning.
  • Good communication, presentation, and negotiation skills.
  • Self-confidence. Ability to accept criticism for continuous improvement.
  • One of the following (desirable): IIBA CCBA, OMG UML, OMG BPMN, PMI-PBA
  • Master degree or higher (in Computer Science or similar, desirable).
  • Business education (desirable).

What's in it for you

  • Learn from the team of senior professionals and BA community.
  • Close collaboration with client from pre-sales to implementation.
  • Improve competence with constant flow of new projects.
  • Low bureaucracy, European management style.
  • Collaborate with local and international teams.
  • Flexible working hours, English classes, Great office space.