Business Analyst for Ciklum

Kyiv, Amosova, Ukraine

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Ciklum is a Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Read more about the client

Description

Ciklum is looking for a full time Business Analyst to join Kyiv Team.

Working within the central Ciklum IT Department, the Business Analyst will lead the identification and analysis of business needs and requirements within a scope of Ciklum’s business functions (e.g. “front office”, “back office”, HR Department, Finance department, etc.) and/or programs/projects (e.g. “Recruitment IT Program”, “Enterprise Service Management Program”, etc.), and govern the realisation of those needs by solutions delivered by the Ciklum IT Department.

Responsibilities

  • Continually collaborate with business stakeholders to understand their context, strategy, needs and requirements
  • Elicit, analyse, document and manage business and technical needs, requirements and constraints
  • Discover, model, analyse and optimise business processes, including current, target and transitional designs
  • Discover, model, analyse and assess business data, including current, target and transitional designs
  • Define business change roadmaps to communicate the IT strategic business change
  • Communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
  • Provide a “trusted advisor” relationship to business stakeholders regarding their aspirations, benefits and realities, providing healthy challenge, guidance and support
  • Communicate the options, designs, plans, risks and general position of a business technology project on behalf of the IT department in a highly-informed and trusted fashion
  • Describe, track and monitor the business benefit of business change activities
  • Validate correctness of proposed and then delivered solutions to business needs and requirements
  • Maintaining regular stakeholder contact through face-to-face and written communication
  • Communicating complex concepts and issues clearly and succinctly to stakeholders at all levels of the organisation, from junior technical staff to senior management
  • Operating as an ambassador for Ciklum, the Ciklum IT Department and the Ciklum IT Strategy
  • Recognising opportunities for improvement, championing change management initiatives and motivating team members to embrace change
  • Articulating and engaging in discussions about business architecture, business analysis and the development of innovative solutions

Requirements

  • At least 5 years experience in a professional IT role or equivalent business improvement role
  • At least 3 years experience in a Business Analyst role or equivalent role responsible for identifying, defining, planning and supporting significant technology-enabled business change
  • Ability to continually collaborate with business stakeholders and build trusted, long-lasting and effective relationships
  • Ability to facilitate analysis workshops with attendees from diverse backgrounds, varying skill sets and levels of seniority
  • Ability to communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
  • Ability to analyse complex situations, environments or systems and form an informed, evidence-based assessment and recommendation
  • Ability to communicate the options, designs, plans, risks and general position of a business technology project on behalf of the IT department in a highly-informed and trusted fashion
  • Ability to describe, track and monitor the business benefit of business change activities
  • Knowledge and practical experience of the following activities, including the practices, methodologies, frameworks and tools to undertake these:
    • Review, understand, articulate, capture and assess business strategy (preferable/ideal)
    • Discover, model, describe and measure business models, operations and capabilities
    • Elicit, analyse and manage business and technical needs, requirements and constraints
    • Discover, model, analyse and optimise business processes
    • Discover, model, analyse and assess business data
    • Identify, consider and describe major business change issues and activities
    • Estimate effort required for Business Analysis activities and validate the estimates of others (non BA, e.g. Development)
    • Validate conformance of proposed solutions to business needs and requirements
    • Validate correctness of delivered solutions to business needs and requirements
  • Comfortable undertaking Business Analysis activities in:
    • Custom software development projects and settings
    • Off-the-shelf, SaaS and third party delivered solution projects and settings
    • In Agile delivery projects
    • In non-Agile (waterfall) projects
  • Knowledge of multiple of the following business domains: (1) Professional Services/Delivery Management, (2) Enterprise Service Management/Business Process Management/Workflow, (3) Sales, (4) Marketing, (5) HR, (6) Recruitment [1-2 strongly preferred; 3-6 beneficial]
  • Ability to communicate complex concepts and issues clearly and succinctly to stakeholders at all levels of the organisation
  • Ability to negotiate with stakeholders, resolve disagreements and issues, and positively influence outcomes
  • Ability to work effectively with internal and external stakeholders
  • Advanced spoken and written English
  • Ability to efficiently create clear, concise written documents, presentations, diagrams, business analysis artefacts and deliverables in English

Qualifications:

  • IIBA CCBA, BCS BA Diploma or equivalent highly desired
  • Relevant degree-level education (business or IT)

Personal skills

  • Effective and comfortable in fluid situations and able to deal with high degrees of ambiguity (initially)
  • Positive attitude, can-do mindset, high energy and a self-starter
  • A sense of urgency and the ability to work in a fast-paced multi-tasking manner
  • Ability to work in an unstructured and high-pressure environment, and bring order to this within their sphere
  • Understands and balances long-term (“big picture”) and short-term perspectives
  • A high degree of accountability and a track record of delivering on commitments

What's in it for you

  • At Ciklum you will have access to industry expertise and innovative technologies
  • You will build your career on global projects
  • You will challenge conventional ways of getting things done
  • You will be a part of a learning ecosystem with access to top practices, the best industry knowledge and certification programs
  • You will join a corporate culture with a strong social responsibility
  • You will be part of a team that works to the highest ethical standards