Cloud Engineer with Windows for Swisscom (Wroclaw)

Wrocław, Poland


Swisscom is the market leader in driving the digitization of Switzerland’s business. It offers all-embracing ICT solutions from mobile communications, fixed networks, Internet and digital TV to corporate and residential customers. Swisscom is also one of Switzerland’s largest providers of IT services. It builds and maintains infrastructure for mobile and fixed-line telephony, transmits broadcasting signals and is active in the energy and healthcare sectors.

Swisscom is one of the most sustainable companies in Switzerland and Europe. With its headquarters in the area of Berne and over 21,000 employees, it generated turnover of CHF 2,831 million in the first Quarter of 2017.

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On behalf of our Swisscom, Ciklum is looking for a Cloud Engineer with Windows to join our team in Wroclaw on a full-time basis.

It’s an exciting and unique opportunity to become an active part in digitalizing our world and join our SAP outsourcing operation team at Switzerland’s leading IT & telecommunication company.

What does working for SAP Basis Outsourcing Operation team for Swisscom mean?

  • 100 customers are served and around 1000 systems are supervised for the moment being;
  • 1000 tickets in average per month are received (monitoring alerts and customer incidents);
  • Full outsourcing of customers` systems is maintained;
  • All that happening in heteroclite customer environments (diverse OS/DB/SAP product combinations).



  • As a member of our operation team you play an important role in ensuring the customer’s systems stability and performance;
  • You are responsible for the appropriate and timely handling of incidents.



  • University/ Higher degree in engineering, computer science, information systems or related field;
  • Fluent conversational English;
  • Good level of German is a big plus.


  • More than 3 years practical experience in Azure system operations in a heterogeneous environment with various databases and the latest Microsoft Windows Operating Systems;
  • Hands-on experience on Microsoft Windows 2008 R2 (passive), Microsoft Windows 2012, Microsoft Windows 2012 R2, Microsoft Windows 2016;
  • Configure Window Failover Cluster by creating Quorum for File sharing in Azure Cloud;
  • Hands-on experience on Windows Storage solutions including Network Attached Storage (NAS), Storage Area Networks (SANs), and Microsoft Cluster Service (MCSC);
  • Familiarity in designing and deploying applications utilizing Azure IaaS Blueprints;
  • Identity and Access Management systems management and deployment experience (AD, Azure AD, ADFS, AAD IP);
  • Experience with Advanced Network Services (Configuring advance DHCP and DNS features);
  • Working knowledge of basic cloud infrastructure, experience building a high availability infrastructure;
  • Basic understanding of cloud infrastructure that is based on virtualization is highly desirable;
  • Proficient in Microsoft Operating System knowledge (upgrades, certificates, security, IIS, Virtualization, etc.);
  • Strong Knowledge of SAN technology;
  • Experience with VMWare vCenter;
  • Good knowledge of virtualization technologies and container technologies;
  • Your knowledge of TCP/IP, including your knowledge of common-service applications;
  • Cloud certifications – Azure – highly desirable;
  • Hands-on experience on Microsoft Windows 2008 R2 (passive), Microsoft Windows 2012, Microsoft Windows 2012 R2, Microsoft Windows 2016;
  • Experience in failed Cluster Node recovery, replacing a failed disk in a cluster, replacing a failed cluster node when necessary;
  • Experience with implementing Network Load Balancing and implementing Windows Server Backup and Data Recovery;
  • Deploying Microsoft Cluster Service (Cluster Group, Node Sets, Storage Allocation, Active/Passive vs. Active/Active clusters);
  • Develop and maintain applications and Scripts Highly available on a Cluster.

Personal skills

  • You are ready to take responsibility and prioritize tasks, as well as to handle multiple tasks simultaneously and switch between tasks quickly;
  • You work well autonomously and without close supervision;
  • You act as a team player;
  • You express highly developed communication skills, both toward team colleagues, clients, as well as other stakeholders;
  • You are committed to timely delivery of quality results;
  • You are willing to work in an international/cross-cultural environment.

What's in it for you

  • Unique & highly advanced work environment where you can take an active part in progressing digitization;
  • Possibility to work in world-known, successful and highly innovative company;
  • Immensely interesting work that keeps you up to date with the newest trends and SAP technologies;
  • State of the art, cool, centrally located office at BC SkyTower with warm atmosphere which creates really good working conditions;
  • Fully covered life insurance – 100 000 PLN;
  • Fully covered drug insurance – up to 2 000 PLN/year;
  • Multisport card, 100% covered by Ciklum – Benefit Systems, Plus package.