Concierge Specialist for Ciklum (Kyiv)

Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

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Ciklum is looking for a Concierge Specialist to join Kyiv Travel and Concierge Team on a full-time basis. It is a position for young, energetic, self-organized and highly motivated talents who would like to develop their career in a big international IT company.


  • Lead the whole circle of international and domestic travel arrangements for the company top management and clients (travel tickets purchasing, accommodation arrangements, travel insurance, transportation arrangements, providing relevant information);
  • Travelers support during business trips (transportation, city tours, restaurant advice and table reservation, entertainment arrangements);
  • 24/7 Emergency assistance;
  • Provide financial and statistics reporting to Head of Travel & Concierge Team and company’s Financial Department;
  • Manage paper work (scanning, filing, mailing);
  • Conduct researches on travel issues find the optimal ways of costs savings;
  • Track and update all travel requests in Ciklum Service Desk.


  • Experience with the corporate business travel is a must;
  • Education — higher;
  • Experience on similar position from 1 year;
  • Knowledge of domestic/foreign travel procedures;
  • Advanced PC user (Windows 7-10, MS Office 2007-2016);
  • English — upper-intermediate;
  • Experience with travel systems (Galileo, Sabre, Amadeus) will be a plus;
  • Good communication and time management skills, flexibility, ability to work under pressure, client oriented, positive-minded, optimist.

Personal skills

  • Analytical skills, ability to carry out several tasks in the same time;
  • Organizing abilities, high level of responsibility, tasks prioritization;
  • Strong written and verbal communication skills

What's in it for you

  • Variety of knowledge sharing and training opportunities;
  • Unique working environment where you communicate and work directly with clients and top management;
  • Competitive salary;
  • Career and professional growth;
  • Possibility to work in a big and successful company;
  • Long-term employment with 20 working-days paid vacation and other social benefits;
  • State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions.

Client video presentation

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