Content QA Specialist for Ciklum Support Center (Dnipro)

Dnipro, Ukraine

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Ciklum’s Support Centre delivers efficient and timely customer and technical support. We can either support the efforts of your existing in-house team or provide a complete turnkey support solution.
Ciklum’s support personnel serve your customers in a friendly and professional manner: we respond to customer queries and resolve issues quickly.

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Description

On behalf of Ciklum Support Center, Ciklum is looking for an Content QA Specialist to join Dnipro team on a full-time basis.

Responsibilities

  • Performs manual, cross-browser testing based on test cases and /or input files reference files;
  • Reports bugs in JIRA;
  • Assists in reproducing reported bugs, provides clear & sufficient description of defects cause-effect;
  • Re-tests a product, re-opens the issues if necessary, performs acceptance testing (final QA sign-off);
  • Analyzes project requirements, identifies & communicates gaps in requirements;
  • Prepare & deliver test cases;
  • Analyses & clarifies change requests (CRs). Adjusts test cases based on the CR’s;
  • Performs acceptance/post-release testing after delivery to production;
  • Provides necessary support during the emergency troubleshooting (reproducing, testing fix, acceptance testing on staging & production environments).

Requirements

  • Highly accurate, eye for detail, a pixel-maniac;
  • Fast, focused & organized worker;
  • Able to quickly explain issues in understandable English;
  • Team player;
  • Experience in working with JIRA or any other task management & tracking tool;
  • Experience with Photoshop;
  • Experience as QA officer is a plus.

What's in it for you

  • A great, international team to work with;
  • A chance to work on world-class campaigns, for global advertisers;
  • Business trips to our headquarters in Amsterdam;
  • Continuous learning & professional development.