Content QA Specialist for Ciklum Support Center (Dnipro)

Dnipro, Ukraine


Ciklum’s Support Centre delivers efficient and timely customer and technical support. We can either support the efforts of your existing in-house team or provide a complete turnkey support solution.
Ciklum’s support personnel serve your customers in a friendly and professional manner: we respond to customer queries and resolve issues quickly.

Read more about the client


On behalf of Ciklum Support Center, Ciklum is looking for an Content QA Specialist to join Dnipro team on a full-time basis.


  • Performs manual, cross-browser testing based on test cases and /or input files reference files;
  • Reports bugs in JIRA;
  • Assists in reproducing reported bugs, provides clear & sufficient description of defects cause-effect;
  • Re-tests a product, re-opens the issues if necessary, performs acceptance testing (final QA sign-off);
  • Analyzes project requirements, identifies & communicates gaps in requirements;
  • Prepare & deliver test cases;
  • Analyses & clarifies change requests (CRs). Adjusts test cases based on the CR’s;
  • Performs acceptance/post-release testing after delivery to production;
  • Provides necessary support during the emergency troubleshooting (reproducing, testing fix, acceptance testing on staging & production environments).


  • Highly accurate, eye for detail, a pixel-maniac;
  • Fast, focused & organized worker;
  • Able to quickly explain issues in understandable English;
  • Team player;
  • Experience in working with JIRA or any other task management & tracking tool;
  • Experience with Photoshop;
  • Experience as QA officer is a plus.

What's in it for you

  • A great, international team to work with;
  • A chance to work on world-class campaigns, for global advertisers;
  • Business trips to our headquarters in Amsterdam;
  • Continuous learning & professional development.