Description
Ciklum is looking for a Conversational AI Engineer to join our team full-time in Chennai.
We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organisations worldwide.
About the role:
As a Conversational AI Engineer, become a part of a cross-functional development team working for Our Client.
Ciklum are looking for a Conversational AI Engineer to join our team on a permanent basis to work with our Go-To-Market Team to deliver solutions to clients across the globe.
Responsibilities
- Build, test and continuously optimise new and current journeys delivering a prioritised backlog of improvements. Combining good conversational design and the engineering that underpins it
- Develop the conversational architecture from ideation to implementation whilst ensuring conversation standards, platform integrity, compliance and risk policies are adhered too
- Work in a data driven approach to train systems, derive business insights, find opportunities, and analyse the impact of changes
Requirements
- Must have experience developing, debugging, and deploying Conversational AI Virtual Agent (Minimum 2+ years Chatbot development experience)
- Must have experience with AI and Natural Language Processing technologies (e.g., Dialogflow, LivePerson, IBM Watson, Kore.ai, Cognigy, Lex, LUIS), preferably 1+ platform
- Solid understanding of the JavaScript language and its nuances, plus familiar with one other scripting language
- Knowledge of Machine Learning / AI
- Understanding of Natural Language Processing models, and approaches to training, as well as having the ability to bring insight out of conversation data
- Experience with agile development methodologies in Software Development Life Cycle management
Personal skills
- Great communicator with an upper English language proficiency
- Excellent analytical skills
- Good collaborator, motivated to solve complex tasks
- Initiative-taking, self-disciplined and result-oriented
- Strong attention to details and accuracy
What's in it for you
- Close cooperation with client
- Constant flow of new projects
- Dynamic and challenging tasks
- Ability to influence project technologies
- Projects from scratch
- Team of professionals: learn from colleagues and gain recognition of your skills
- Continuous self-improvement
Be bold, not bored!
Interested already? We would love to get to know you! Submit your application. We cant wait to see you at Ciklum.