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Conversational AI Engineer


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Ciklum is looking for a Conversational AI Engineer to join our team full-time in Chennai.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organisations worldwide. 

About the role:

As a Conversational AI Engineer, become a part of a cross-functional development team working for Our Client. 

Ciklum are looking for a Conversational AI Engineer to join our team on a permanent basis to work with our Go-To-Market Team to deliver solutions to clients across the globe. 


  • Build, test and continuously optimise new and current journeys delivering a prioritised backlog of improvements. Combining good conversational design and the engineering that underpins it
  • Develop the conversational architecture from ideation to implementation whilst ensuring conversation standards, platform integrity,  compliance and risk policies are adhered too
  • Work in a data driven approach to train systems, derive business insights, find opportunities, and analyse the impact of changes


  • Must have experience developing, debugging, and deploying Conversational AI Virtual Agent (Minimum 2+ years Chatbot development experience)
  • Must have experience with AI and Natural Language Processing technologies (e.g., Dialogflow, LivePerson, IBM Watson,, Cognigy, Lex, LUIS), preferably 1+ platform
  • Solid understanding of the JavaScript language and its nuances, plus familiar with one other scripting language
  • Knowledge of Machine Learning / AI
  • Understanding of Natural Language Processing models, and approaches to training, as well as having the ability to bring insight out of conversation data
  • Experience with agile development methodologies in Software Development Life Cycle management

Personal skills

  • Great communicator with an upper English language proficiency
  • Excellent analytical skills
  • Good collaborator, motivated to solve complex tasks
  • Initiative-taking, self-disciplined and result-oriented
  • Strong attention to details and accuracy

What's in it for you

  • Close cooperation with client
  • Constant flow of new projects
  • Dynamic and challenging tasks
  • Ability to influence project technologies
  • Projects from scratch
  • Team of professionals: learn from colleagues and gain recognition of your skills
  • Continuous self-improvement

Be bold, not bored! 

Interested already? We would love to get to know you! Submit your application. We cant wait to see you at Ciklum.

Your dream job isn’t here? Let’s stay in touch! We’ll inform you about the best opportunities.


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