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Expert Conversational AI Engineer for Ciklum Digital

India Remote

Other IT vacancies


On behalf of Ciklum Digital, we are looking for a  Conversational AI Engineer to join our team on a full-time basis.

Robotic Process Automation (RPA) is a fast growing area of Digital Transformation and the foundations for Intelligent Automation. Ciklum is looking for a Conversational AI Engineer to join our team on a permanent basis to work with our Go-To-Market Team to deliver solutions to clients across the globe.


  • Build, test and continuously optimise new and current journeys delivering a prioritised backlog of improvements
  • Responsible for the development life cycle of journeys from building, testing, and monitoring the impact of the changes made
  • Making sure that relevant compliance, conduct, control and risk policies are followed
  • Using large data sets in order to find opportunities and analyse the impact of changes that have been made
  • Improving the accuracy of a Virtual Agents by optimising ground truths, intents and entities


  • Develop, Debug and Deploy conversational Virtual Agent experiences using LivePerson platform
  • AI and Natural Language Processing technologies such as Google Dialogflow, LivePerson, Humley IBM Watson and/or Salesforce Einstein
  • JavaScript or HTML, CSS knowledge
  • AI and machine learning algorithms
  • Cloud based platforms
  • Agile development methodologies, tooling etc. e.g. scrum, Jira & confluence
  • Educated to degree level in a software development related subject
  • Strong emphasis on quality assurance
  • Excellent time management, problem solving, teamwork, and communication skills
  • Creative mind with a capacity to deliver in a fast-paced environment
  • Coaching and developing junior team members

Personal skills

  • Upper-intermediate English
  • Good analytical skills
  • Good team player, motivated to solve complex tasks
  • Strong communication and problem solving skills
  • Self-motivated, self-disciplined and result-oriented
  • Strong attention to details and accuracy

What's in it for you

  • Close cooperation with client
  • Constant flow of new projects
  • Dynamic and challenging tasks
  • Ability to influence project technologies
  • Projects from scratch
  • Team of professionals: learn from colleagues and gain recognition of your skills
  • Continuous self-improvement

Your dream job isn’t here? Let’s stay in touch! We’ll inform you about the best opportunities.


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