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Head of Career Center for Ciklum


Administrative vacancies


Ciklum is looking for a Head of Career Center to develop and scale the Global Career Center as an internal service and increase our candidate & employee experience and satisfaction.

The Career Center will be the heart of our business by ensuring a unique and smooth candidate process for our candidates and customers. The Center is proactively searching for the most competitive way of supporting our people in the projects as well as between the projects. This is an exciting opportunity to drive the set-up of new Global internal processes in cooperation with the top-notch professionals in a fast-growing industry.

The Head of Career Center will bring operational, managerial and administrative procedures, reporting structures, forecasting and operation controls to the Career Center. Head of Career Center will effectively communicate and foster growth among the internal & external stakeholders. This is a vital leadership role that will drive results, spur growth and increase the overall efficiency of the business.

We are looking for an experienced, mature, self-driven individual who is capable of driving performance & coaching the team exceeding the expectations. Essential skills are also change management skills, analytical skills, excellent communication skills, able to think systematically and strategically.


  • Formulate business strategy with internal stakeholders in order to implement the strategy in the Career Center
  • Design Career Center way of working that aligns with overall strategy
  • Implement efficient processes and standards
  • Coordinate operations and find ways to ensure candidate retention
  • Evaluate risks and lead quality assurance efforts
  • Oversee expenses and budgeting to help the organization optimize costs and benefits
  • Mentor and motivate teams to achieve productivity and engagement
  • Report on operational performance and suggest improvements
  • Own the educational and career planning resources for Ciklum candidates and Ciklumers
  • Works closely with People Partners, HR Business Partners, L&D and Resourcing team to create holistic career development opportunities
  • Continually develops and evaluates a quality career center program to provide all Ciklumers with relevant job skills for the future projects


  • Proven experience as a Leader, Operations Director or similar leadership role
  • Familiarity with all business functions including HR, finance, IT and consulting operations
  • Experience in Consulting industry and driving the growth
  • Knowledge of data analytics and reporting
  • Good with numbers and financial planning
  • Outstanding communication and negotiation skills
  • Excellent organizational and leadership ability
  • Analytical mind
  • Problem-solving aptitude
  • 5+ years in Leader role and Project management experience
  • Strong analytical and problem-solving abilities
  • High level of emotional intelligence and empathy
  • Strong communication skills and ability to multitask
  • Successful experience in working with multinational environment and solid cultural intelligence acumen
  • Leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning and regulatory issues
  • A solid grasp of data analysis and performance metrics
  • Be able to diagnose problems quickly and have foresight into potential issues
  • Proficient English
  • BSc/BA in Business, MBA

What's in it for you

  • Great opportunities for career and professional growth
  • Possibility to make an impact, participate and lead complex transformational HR projects
  • Work in a dynamic, multicultural creative and supportive environment

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