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Intelligent Automation Analyst for Ciklum Digital

India Remote

Other IT vacancies


On behalf of Ciklum Digital, we are looking for a Intelligent Automation Analyst to join our team on a full-time basis.

We are looking for the Intelligent Automation Consultant who wants to make an impact on new business by applying best practices and taking ownership.

As an Intelligent Automation Consultant you will have the opportunity to lead on analyzing client’s business processes and identifying opportunities for improvement through the use of process reengineering and a wide array of IA tools and technologies. You will work with a wide range of client stakeholders from operators to senior managers and directors and assist them with prioritisation activities and business cases.

You will be visible and participate in various types of interviews, meetings and workshops to define, optimize, and document processes to configure automation solutions.

You will collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution, the impact and to address the business needs.

Project description:

The client is one of the largest Cloud computing organisations in The Bay Area, California, turning over more than $10 billion every year. They are embarking on an enterprise wide automation journey and keen to deliver 100s of automation within the next few months. They are looking to automate a wide range of processes across Finance, Customer services, HR, Sourcing and other functions. Their operations are across US, Costa Rica and India.

They are also keen to explore Cloud Migration as part of the scale, hence the team will be able to learn and perform this aspect of the role.

The client is invested with UiPath and our developers will get hands-on experience with all technologies within the UiPath suite (such as Contact centre, Document understanding, Automated testing, AI centre) and will be able to enhance their own knowledge.


  • Utilise your strong business process and automation knowledge to assist the client in identifying areas, functions and processes for automation
  • Support and run workshops and discovery sessions with client stakeholders to educate them on automation and brainstorm process candidates for improvement and automation
  • You will also be responsible for engaging with client stakeholders to identify and develop Business Cases and translate them into process design documents
  • Play a leading role in the end-to-end automation lifecycle utilising your industry experience and technical knowledge
  • Work closely with automation developers and business SMEs to ensure that the automation meets all the expected business criteria and steps. This includes supporting UAT sessions and playing an active role during project playback sessions
  • You will be expected to learn and upskill with new technologies such as process mining, task mining and BPM tools


  • Educated to degree level (or equivalent), preferably in a business discipline
  • Must have some knowledge  of RPA and Intelligent automation tools and technologies
  • Clear understanding of business processes and discovery methods including process mapping, process design and benefits case
  • Demonstrate some knowledge of business analysis activities and techniques
  • Clear understanding of principles and specifics of software development methodologies
  • Knowledge of business process optimization and modeling approaches
  • Excellent communication and presentation skills, both written and verbal

Personal skills

  • Curious mind and willingness to work with client in consultative manner to find areas to improve
  • Upper-Intermediate or Advanced English
  • Good analytical skills
  • Good team player, motivated to develop and solve complex tasks
  • Self-motivated, self-disciplined and result-oriented
  • Strong attention to details and accuracy

What's in it for you

  • Close cooperation with client
  • Dynamic and challenging tasks
  • Projects from scratch
  • Team of professionals: learn from colleagues and gain recognition of your skills
  • European management style
  • Continuous self-improvement

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