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Junior IT Support Engineer

Chennai

Administrative vacancies

Description

Ciklum is looking for a Junior IT Support Engineer to join our team full-time in India.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organisations worldwide.

It is a position for self-organized, assiduous and highly motivated talents who would like to develop their career in a big international IT company.

Responsibilities

  • Service Desk System tickets management
  • Daily users support of hardware/software issues
  • Assistance to Infrastructure Engineers in setup/maintenance of servers and network equipment
  • Cooperation with Procurement in terms of delivery and logistics
  • Negotiation with IT service providers
  • Cooperation with remote IT Support Team on IT projects
  • Update IT processes according to details of office workflows
  • Performing hardware/software inventories and keeping this information actual
  • IT Stock management

Requirements

  • Education – higher
  • Experience on similar (IT support) position from 1 years
  • Knowledge of Windows 7-10, Mac OS X, MS Office 2007-2019, MS Office 365
  • Knowledge of Google Apps, Active Directory, GPO
  • Understanding of ITIL principles, good communication skills
  • English – upper intermediate
  • High level of communication is a must
  • Calm, responsible, initiative, self-organized, eager to learn

What's in it for you

  • Career growth opportunities
  • Realization of your innovative ideas in building new Ciklum Solutions and Services
  • Friendly collaborative teams and an enjoyable working environment
  • Professional skills development and training programs
  • Variety of knowledge sharing, training and self-development opportunities
  • State of the art, cool, centrally located offices with a warm atmosphere which creates really good working conditions

About us:

India is a strategic growth market for Ciklum.

Join the global business with limitless growth opportunities and world-known Fortune 500 clients. 

Lets aim high together and write our history of success in India.

Be bold, not bored! 

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Your dream job isn’t here? Let’s stay in touch! We’ll inform you about the best opportunities.

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