Manual QA Manager for Testing Center of Excellence (Kyiv)

Kyiv, Amosova, Ukraine


Ciklum Testing Center of Excellence (TCoE) is a software quality assurance unit in Ciklum, which has been evolved very rapidly for the past 4 years to a mature SQA services provider, concurrently serving up to 30 projects, consisting of 70+ SQA professionals, delivering 5 main service lines.

Our main principles are:

  • People are over processes and hierarchy
  • Flat and open collaboration/communication increases creativity and brings more value to the business
  • Investing in people and innovations ensures your future
  • Reuse and share your experience - Develop best practices, publicize and follow them

Testing Center of Excellence is an optimal environment for your professional involvement and growth.

Testing Center of Excellence is a unique provider of QA Services and QA Consulting in the following areas:

  • Manual Web / Mobile QA Services
  • eCommerce QA Services
  • Automation QA Services
  • Performance QA Services
  • Security QA Services
  • QA Consulting

Testing Center of Excellence Team has the following certificates:

  • QA area - 46 certificates - ISTQB Foundation
  • QA area - 3 certificates - ISTQB Advanced Test Analyst & Test Manager
  • Scrum Master area - 29 certificates - ICAgile Certified Professional
  • Security area - 2 certificate - Offensive Security Certified Professional

QA Awards:

Read more about the client


On behalf of Testing Center of Excellence, we are looking for a Manual QA Manager to join our team on a full-time basis.

You will be a key person responsible for QA Process implementation for different projects.


  • QA Manager’s main responsibility is to make sure that Quality Assurance Strategy, Plans, Practices and Processes to be delivered successfully;
  • Participate in presale activities;
  • QA Proposal preparation;
  • Communication with clients regarding the testing services;
  • Best QA practice implementation and supervision on one or several different projects;
  • Test Strategy preparation and update on regular basis;
  • Test planning and test estimations (including automation, performance and security testing via involving relevant QA Consultants);
  • Improving or setting-up QA processes for several different integrated solutions;
  • QA Consulting, QA Management;
  • Setup/update QA processes, approaches, frameworks, tools, and team composition from scratch;
  • Independent review and analysis of existing QA and development processes, products, test infrastructure and QA tools and improving them;
  • QA Estimation, Testing Methodology Implementation, Agile QA Process Management;
  • Active involvement in Pre Sales of the QA Services and QA Consulting;
  • Coaching QA team members, QA training.


  • 7+ years professional experience in QA area;
  • 5+ years of leading, coaching experience;
  • QA Process implementation knowledge;
  • Solid experience in automation process implementation;
  • Team leading / management at least 5 people;
  • Excellent knowledge of different testing methods, techniques and types;
  • Knowledge of testing specifics for different application types and business domains;
  • Deep understanding of development processes, approaches, infrastructure and tools;
  • Number of successfully delivered projects at least 5;
  • Experience in Presales process with clients;
  • Agile/Scrum experience;
  • Analytical and problem-solving skills;
  • Solid upper-intermediate English level.


  •  ISTQB, PMP, ICAgile, and/or other certificates;
  • Familiarity and practical experience with SAFe or other Agile Scaled frameworks.

Personal skills

  • Proactivity and great self-management skills (you are able to drive a process by yourself once the goal is established);
  • Strong communication and problem solving skills;
  • Leadership;
  • Ability to persuade;
  • Good analytical skills;
  • Self-motivated and goal-driven;
  • Motivated to develop and solve complex tasks;
  • Excellent communication skills;
  • Will to take challenges and educate others.

What's in it for you

  • Opportunity to gain experience of managing QA Processes on program level, coordinating multiple projects;
  • Big and friendly team;
  • Dynamic and challenging tasks;
  • Ability to influence project technologies;
  • Team of professionals: learn from colleagues and gain recognition of your skills;
  • Low bureaucracy, European management style;
  • Continuous self-improvement;
  • Trainings;
  • QA knowledge sharing meetings.