Operations Support Specialist for Ciklum

Kyiv, Lviv, Kharkiv, Vinnytsia, Dnipro, Odessa


Ciklum is a Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Read more about the client


Ciklum is looking for an Operations Support Specialist to join our Delivery Operations team in Kyiv.

This role will facilitate and drive discipline across many operational processes, like time logging and monthly closing. Operations Support specialist will closely interact with multiple stakeholders and work at pace and in multiple systems.


  • Being the center of discipline and accuracy about time logging
  • Acting as pivotal point of Ciklum Digital business operations – weekly/monthly closing
  • Acting as first-line support for delivery system for delivery managers and delivery teams
  • Preparing requests and supporting receipt of additional payments (e.g. overtime)
  • Preparing Navision requests for freelancers remuneration payments
  • Collecting ad-hoc data and building analytics and reports for Ciklum Digital in collaboration with other departments/projects/units/etc


  • You have Upper Intermediate English – you are confident in spontaneous speech, and could work closely with the native speakers in spontaneous and unexpected various situations
  • You are attentive to detail and ready to work with routine reporting activities
  • You are able to work under pressure, in a fast-paced environment
  • You are precise about any task, detail oriented and passionate about work
  • You are used to processing and analyzing data in Excel/Spreadsheets (quickly build a pivot table, use formulas like vlookup, sumifs, countifs)

What's in it for you

Ciklum can offer a flexible, fantastic work culture and working environment, where collaborative teamwork is what we are all about.

It’s also an ability to work in global environment – interacting with teams across all Ciklum delivery locations, and build a career of your dreams with Ciklum (operations, delivery management, business analysis etc).