Senior Business Analyst

Description

Ciklum is looking for a Senior Business Analyst to join our team full-time in Spain.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organizations worldwide. 

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team working for our Client.

Responsibilities

• Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options
• Identify and define business needs and goals. Clearly outline stakeholders’ impact and their outlook on the project and teams
• Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
• Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
• Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints 
• Interact with product manager on product strategy definition and target market segments
• Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes
• Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
• Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria
• Care about continuous improvement of customer satisfaction

Requirements

• Very strong English verbal and written communication skills
• Clear understanding of principles and specifics of software development methodologies
• Extensive knowledge of business analysis activities and techniques
• Awareness of latest IT industry and digitalization trends
• Knowledge of business process optimization and modeling approaches
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Knowledge of prototyping tools.IT industry experience: 3 years or more, including collaboration with clients abroad
• Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production
• Experience in Agile methodologies: 1 year or more
• Proven experience in communication to large audiences and top management
• Basic knowledge of SQL, Postman

Desirable

• Master degree or higher (in Computer Science or similar)
• Business education
• Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics
• Knowledge in product management best practices
• Experience in training development and conduction
• One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing

Personal skills

• Systems thinking and functional decomposition skills
• Strong analytical skills to make a critical assessment of the information from numerous sources
• Modeling skills to represent requirements information in graphical form
• Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
• High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
• Good communication, presentation, and negotiation skills
• Self-confidence. Ability to accept criticism for continuous improvement

What's in it for you

• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
• Flexibility: hybrid & 100% remote work opportunities, flexible work schedule 
• Work-life: 23 vacation days & short Fridays
• Health: comprehensive company-paid medical insurance & 4 additional undocumented sick leave days
• Tailored education path: regular internal events (meetups, conferences, workshops), language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Opportunities: our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfil your potential

About us:

Our Delivery Center in Malaga is one of the leading IT hubs in Andalusia – it provides an exceptional mix of vibrant tech talent community, wide-open access to learning and career advancement opportunities, hybrid / remote work setup & endless Mediterranean seashore summer.

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.