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Senior Business Analyst


Business Analyst vacancies


Ciklum is looking for a Senior Business Analyst to join our team full-time in Pakistan.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organisations worldwide. 

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team working for the Client.

About the project:

You’ll be a part of an innovative digital banking product. The bank is pioneering new horizons for customers with a core mission to create a more financially literate society that can succeed in a thriving economy. This will be achieved by introducing smart financial solutions. 

We will accelerate digitization and help to reach a cashless society. Providing financial solutions across industry value chains, we aim to support the growth of all sectors of the economy. By facilitating banking access to segments traditionally considered high-risk, we aim to promote financial inclusion. Using continuous Data Analysis in our AI Engine and our PFM solution, we will help our customers better spend and save money.


  • Build relationships with all stakeholders
  • In conjunction with the squad PO, get to know all relevant stakeholders and create working relationships with them, understanding how to articulate their needs in clear requirements.
  • Create and maintain requirements
  • Creation of clear, concise, testable Epics & User Stories are the core of the BA’s responsibility.
  • Process flows / swim lane diagrams should be used to clarify use cases and interactions with IT systems
  • Create acceptance criteria using both positive and negative outcome scenarios.
  • Know the squad backlog and cadence
  • Work in the squad to understand the backlog, velocity and priorities and support the activity required to complete the sprint / increment objectives.


  • Very strong English verbal and written communication skills.
  • Requirements analysis experience in a highly regulated business, preferably in projects with wide ranging scopes, delivered in enterprise customers.
  • Specific domain knowledge of blocks of Financial Services capabilities (for example, Banking Products, Risk, Compliance, Customer Service, Finance, Treasury, Channel Applications, etc.)
  • Demonstrable experience in creating valuable articulate requirements and complex process flows.
  • Particular experience in building Cloud based solutions in any delivery method (SaaS, PaaS, IaaS) and an understanding of the impact these have on business process design is a benefit.
  • At least 5 years experience in IT with at least 3 years in an analyst role.
  • Experience with BPMN/UML formats for process flows will be an advantage.
  • Skills in logical thinking / problem solving / design thinking would be a significant advantage.
  • Experience of Agile delivery and ways of working.


  • Master degree or higher (in Computer Science or similar).
  • Business education
  • Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics.
  • Knowledge in product management best practices.
  • Experience in training development and conduction
  • One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing

Personal skills

  • Systems thinking and functional decomposition skills.
  • Strong analytical skills to make a critical assessment of the information from numerous sources.
  • Modeling skills to represent requirements information in graphical form.
  • Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization.
  • High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning.
  • Good communication, presentation, and negotiation skills.
  • Self-confidence. Ability to accept criticism for continuous improvement.

What's in it for you

  • Ability to work on challenging projects, deal with complex solutions
  • Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
  • Unique working environment where you communicate and work directly with clients.

About us:

Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks. 
Join our friendly team and seize the perks of global opportunities, a dynamic environment and well-known customers. 

Be bold, not bored! 
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Your dream job isn’t here? Let’s stay in touch! We’ll inform you about the best opportunities.


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