Senior Business Analyst for Ciklum Digital

Kyiv, Amosova, Ukraine


Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Read more about the client


On behalf of Ciklum Digital, we are looking for a Senior Business Analyst to join Kyiv team on a full-time basis.

Job Purpose:

Identify root cause and frame the business problem, find out the optimal way to leverage market opportunity, define the best solution from alternatives. Lead solution scope management to ensure that final result covers Client business needs and Ciklum capabilities.


  • Analyze capability gaps within Customer’s organization. Propose improvement methods and appropriate solution options.
  • Identify and define business needs and goals. Outline clearly stakeholders’ impact and their outlook on the project and teams.
  • Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
  • Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution.
  • Prioritize requirements and manage their allocation. Define non-functional requirements including external interfaces and constraints.
  • Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base.
  • Interact with product manager on product strategy definition.
  • Evaluate business analysis processes and give proposals for improvement. Establish and follow requirements lifecycle processes.
  • Monitor solution implementation and conduct internal and external solution acceptance.
  • Care about continuous improvement of Customer satisfaction.


  • Education:
    • Master degree or higher (in Computer Science or similar, desirable);
    • Business education (desirable).
  • Specialized Knowledge:
    • Master degree or higher (in Computer Science or similar, desirable);
    • Clear understanding of principles and specifics of software development methodologies;
    • Extensive knowledge of business analysis activities and techniques;
    • Good knowledge in at least one Business Domain (desirable): finance, accounting, media, travel, logistics;
    • Awareness of latest IT industry and digitalization trends;
    • Knowledge of business process optimization and modeling approaches;
    • Knowledge of requirements management tools (at least JIRA & Confluence);
    • Knowledge of prototyping tools.
  • Skills & Abilities:
    • Knowledge of requirements management tools (at least JIRA & Confluence);
    • Strong English verbal and written communication skills;
    • Strong Deutsch verbal and written communication skills (desirable);
    • Strong analytical skills to make a critical assessment of the information from numerous sources. Systems thinking and functional decomposition skills;
    • Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities. Quick learning;
    • High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback;
    • Excellent communication, presentation, and negotiation skills;
    • Self-confidence and ability to handle rejection and accept criticism;
    • Modeling skills to represent requirements information in graphical form.
  • Professional Certification:
    • One of the following (desirable): IIBA CCBA or CBAP, OMG UML, OMG BPMN.
  • Experience:
    • IT experience 3 years (4+ desirable);
    • Experience in business analysis 2 years (3+ desirable);
    • Energy Sector, Utility Companies background (must);
    • Proven experience in communication and presentation for large audiences and top management;
    • Experience in training development and conduction (desirable).
  • Working Conditions:
    • Highly responsible work and tight schedule;
    • Simultaneous handling and fast processing of multiple tasks;
    • Onsite visits.

What's in it for you

  • Possibility to work in an international and successful company.
  • Competitive salary.
  • Career and professional growth.
  • Unique working environment with variety of knowledge sharing opportunities.
  • State of the art, cool, centrally located offices with warm atmosphere that creates good working conditions.