Ciklum is a Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.
As Ciklum employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.
Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!
Ciklum is looking for a Technical Writer to join our team on a full-time basis. Within a large Ciklum family, we are a team of talented specialists of different levels and backgrounds. We share values of mutual trust, transparency, and initiative.
- Work in close collaboration with Project and Service teams
- Produce and update user guides, walk-through guides, promotional materials, and video tutorials
- Plan, develop, organize, proofread, and edit operational procedures/policies/standards
- Prepare and perform official communication via the internal network
- Manage internal and external knowledge bases, registries
- Analyze documents to ensure continuity of content style
- Maintain a comprehensive library of technical terminology and documentation
- Excellent English written skills (is a must)
- Knowledge of Microsoft Office and G-suite (Google Docs, Google Slides, Google Sheets)
- Ability to convey technical material in a concise, effective manner which is appropriate for its intended audience
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Attention to details and proactivity
- Ability to produce visually attractive materials
- Ability to work in a fast-paced environment
- Strong interpersonal, communication, and listening skills
- Experience with team collaboration tools (Confluence, JIRA, Slack, etc.)
- Experience with Snagit
- Experience with Camtasia
- Basic understanding of UX
- Basic understanding of UX writing
What's in it for you
- Excellent career and professional growth
- Unique international working environment—very dynamic and challenging
- Fun, creative, and international team
- Long-term employment with 20 working-days paid vacation and other social benefits
- State-of-the-art, cool, centrally located offices—superb working conditions and atmosphere
- Variety of knowledge sharing and training opportunities
When applying for this position, please provide two samples of your work, preferably, user guides.
Client video presentation