Ciklum Support Center
Ciklum Support Center delivers efficient and timely customer and technical support. We can either support the efforts of your existing in-house team or provide a complete turnkey support solution.
Ciklum’s support personnel serve your customers in a friendly and professional manner: we respond to customer queries and resolve issues quickly.
Facts about Ciklum Support Center
- Ciklum experts deliver different channels of support: phone, emails, live chat. We group our support experts to process all incoming support requests effectively and on time.
- Our top-class technical assistance enables your in-house team to focus on development, bug-fixing, consulting and other essential tasks. To ensure a rapid and qualified technical support, we can use your existing knowledge base or we can create one for you.
- Our support system expertise include ticketing, phone system, desktop remote control, reporting.