Ciklum Support Center

Ciklum Support Center

Location

Kyiv, Amosova

Website

Open positions

11

Ciklum Support Center delivers efficient and timely customer and technical support. We can either support the efforts of your existing in-house team or provide a complete turnkey support solution.
Ciklum’s support personnel serve your customers in a friendly and professional manner: we respond to customer queries and resolve issues quickly.

Facts about Ciklum Support Center

  • Ciklum experts deliver different channels of support: phone, emails, live chat. We group our support experts to process all incoming support requests effectively and on time.
  • Our top-class technical assistance enables your in-house team to focus on development, bug-fixing, consulting and other essential tasks. To ensure a rapid and qualified technical support, we can use your existing knowledge base or we can create one for you.
  • Our support system expertise include ticketing, phone system, desktop remote control, reporting.