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USA Remote Administrative

Account Director, BFSI

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Description

Ciklum is looking for an Account Director, BFSI to join our team full-time in Chicago, Illinois.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Account Director, BFSI you'll become a part of a cross-functional development team engineering experience of tomorrow.

Responsibilities

  • Manage the portfolio of the clients within the Finance Services domain and identify opportunities to grow client accounts to fuel Ciklum’s growth
  • Develop account management strategies (farming, up-selling, cross-selling etc.)
  • Manage client account(s) and build strong & sustainable long term client relationships
  • Coordinate with internal Ciklum teams to deliver solutions that meet clients' needs
  • Liaise with Ciklum account partners and digital teams for effective collaboration on client account
  • Keep a close eye on trends relevant to client industry & business to identify suitable opportunities
  • Manage client escalations and provide help/support to team members by acting as a single point of contact
  • Provide governance and delivery oversight for the client account(s)

Requirements

  • 7+ years of experience in a client relationship management and the business development selling software engineering services
  • Very much goal and performance-oriented, able to be strategic, as well as hands on
  • Ability to create a financial business case and present ROI back to customers and prospects
  • Ability to own and manage account level P&L responsibility
  • Ability to interact with C-Level Executives, convey the value proposition of the Ciklum and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy

What's in it for you

  •  Health insurance for the employees and their family members, 401k plan
  • Remote working format
  • At Ciklum you will build your career in a proven successful high growth company with unique service offering on the market
  • You will be a part of a learning ecosystem with access to training and self-development opportunities
  • You will be part of a creative and dynamic team that works to the highest ethical standards
  • Being a Ciklumer means feeling passionate about what you do, striving for excellence, being ready to step up and open new solution spaces for new ideas, being part of an open-minded and enthusiastic community.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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