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Canada Remote HR & Recruitment

Head of HR Canada & USA

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Description

Ciklum is looking for a Head of HR Canada & USA to join our team full-time in Canada .

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

The Head of HR, USA & Canada will act as a senior individual contributor, leading and executing the HR agenda across the US and Canada. This role plays a crucial part in aligning regional HR practices with Ciklum’s global strategy, ensuring legal compliance, and delivering best-in-class support to employees and managers. The role requires a hands-on approach, strategic mindset, and strong knowledge of local labor and immigration regulations.

Responsibilities

  • Strategic HR Partnership:
    • Act as the main HR point of contact for business leaders and employees in the region
    • Drive and execute HR processes and initiatives in line with global HR strategy and local business needs
    • Provide expert guidance on complex HR issues including organizational changes, workforce planning, and talent development
  • HR Operations & Employee Lifecycle:
    • Manage the full employee lifecycle: onboarding, performance management, development, engagement, retention, and exit processes
    • Ensure smooth onboarding and cultural integration of new hires
    • Conduct regular 1:1 check-ins with employees to identify potential attrition risks early and take timely action to address concerns and improve retention
    • Handle offboarding and exit interviews, providing insights to improve employee experience
  • Employee Relations & Compliance:
    • Advise managers on employee relations matters, disciplinary processes, and conflict resolution in accordance with company policies and local laws
    • Ensure compliance with federal, state, and provincial employment legislation in both the US and Canada
    • Keep up to date with labor law changes and ensure policies are updated accordingly
  • Immigration & Mobility:
    • Provide hands-on support for all immigration-related processes, including visa sponsorships (e.g., H-1B, TN, L-1), green card applications, and relocations
    • Liaise with legal counsel, external vendors, and internal stakeholders to ensure timely and compliant immigration case management
    • Act as the regional expert on immigration and cross-border employment matters, proactively tracking changes in legislation
  • Compensation, Benefits & Payroll:
    • Support salary review processes, including benchmarking and market analysis in coordination with Global HR and Finance
    • Collaborate with payroll providers to ensure accurate and timely payroll execution
    • Manage local benefits programs and recommend improvements based on employee feedback and market practices
  • Employee Engagement & Culture:
    • Champion regional employee engagement and recognition initiatives
    • Support global programs related to wellbeing, DEI, and career development, adapting them to local context as needed
  • HR Reporting & Data:
    • Maintain accurate HR records in line with data privacy laws
    • Prepare and analyze HR metrics and reports to support data-driven decision making

Requirements

  • 5–7 years of experience in a Human Resources Generalist or similar role, ideally in a multinational or fast-paced environment
  • Solid hands-on experience in personnel administration and payroll processes
  • Profound knowledge of U.S. and Canadian labor law and HR compliance regulations
  • Proven experience supporting immigration and mobility cases (e.g., visa sponsorship, relocation, work permits)
  • Fluent in English, with excellent written and verbal communication skills
  • Advanced user of MS Office (especially Excel and Word), Google Docs, and HRIS/HR admin systems
  • Strong interpersonal and stakeholder management skills; able to build trust and influence without formal authority
  • Fast and effective in troubleshooting and escalation handling, with a solution-oriented mindset
  • Demonstrated organizational, project management, and problem-solving skills, with the ability to multitask and prioritize effectively
  • Comfortable working independently while closely collaborating with global and regional teams

What's in it for you

  • Strong community: Work alongside top professionals in a friendly, open-door environment
  • Growth focus: Take on large-scale projects with a global impact and expand your expertise
  • Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
  • Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
  • Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. In the US, Ciklum is growing fast—inviting experienced professionals to lead digital transformation alongside Fortune 500 clients. Be part of a company where innovation and impact go hand in hand.
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Explore, empower, engineer with Ciklum!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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