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Bulgaria Hybrid

HR Generalist

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Description

Ciklum is looking for a HR Generalist Senior HR Generalist to join our Global HR Operations team on a full-time basis in Bulgaria.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

HR Operations Team drives HR Compliance and Risk management, HR Policies and Procedures, Ciklum’s relocation process, headcount movements support, payroll process, new locations HR ops set up. The team’s key focus areas are client satisfaction, efficiency and scalability, standardization and digitalization.

Responsibilities

  • Provide complete HR support to our employees in Bulgaria, Germany, Switzerland and Argentina using the best practices and local responsiveness approach
  • Drive and execute key HR processes and initiatives in location
  • Contribute to and support the delivery of the HR strategy in line with business objectives
  • Work in partnership with the Corporate HR Team to identify opportunities and areas of improvement to support organizational performance in line with business needs
  • Guide and coach managers on employee relations and HR issues in line with Company policies, best practices and local law
  • Onboard and integrate new employees into the team and local culture
  • Support performance management, feedback processes, and career development
  • Serve as a primary contact for HR-related inquiries and support
  • Facilitate salary reviews, retention efforts, and employee engagement activities
  • Conduct employee interviews, support redeployment, and handle exit processes
  • Enhance employee relations, resolve issues, and coordinate relocation processes
  • Collaborate with leadership and teams to achieve business goals
  • Resolve complex employee relations issues and address grievances
  • Execute and advise on HR related topics, policies, labor conditions, immigration and social law in location, including HR compliance consultancy and implementation of required procedures, preparing HR reports, tracking changes in the local legislature and market
  • Ensure high standard of HR service to employees, including assistance the cooperation with local payroll provider and social benefits vendors
  • Advise on foreigners legalization, support of relocation processes
  • Oversee of payroll and benefits’ vendors
  • Support other roles within the HR team as required with other projects and operational issues
  • Being a center of expertise and assistance in building the knowledge database on matters related to employment, immigration, taxation and social security system in responsible countries

Requirements

  • 5-7 years of experience in HR Generalist role
  • Solid experience in personnel administration, payroll and foreigners legalization (work permit, blue card etc)
  • Profound knowledge in Bulgarian Labor Law, knowledge of German and Swiss Labor Law will be an advantage
  • Fluent English
  • Advanced PC user (MS Office with emphasis on Excel and Word, Google Docs, any HR Admin system / HRIS)
  • Excellent communication skills
  • Fast in troubleshooting and managing escalations
  • Solid organizational, project management and problem-solving skills

What's in it for you

  • Care: your health is our priority. We ensure comprehensive company-paid medical insurance, Multisport cards, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:
Ciklum entered Bulgaria in 2022 to expand its presence in Eastern Europe. We are ready to welcome bright talents. 
Be a part of a big story created right now. Let’s grow our delivery center in Bulgaria together! Boost your skills and knowledge: create and innovate with like-minded professionals—all of that within a global company with a local spirit and start-up soul.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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