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London, UK Office Business Analyst

Intelligent Automation Consultant

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Description

Ciklum is looking for an Intelligent Automation Consultant to join our team full-time in the UK.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

This role will focus on advising clients, developing strategic solutions, and implementing intelligent automation to optimise business processes. The ideal candidate will thrive in working with high-profile clients, offering expertise in business analysis and automation technologies.

Responsibilities

  • Collaborate with client stakeholders to understand their needs, provide strategic advice, and develop business cases for automation initiatives
  • Lead workshops to educate clients on Intelligent Automation and identify opportunities for process improvements and automation
  • Conduct process mapping to identify inefficiencies and recommend solutions to streamline operations and maximize automation benefits
  • Gather, document, and validate detailed business and technical requirements for intelligent automation solutions in close collaboration with clients
  • Maintain continuous communication with stakeholders, project managers, and technical teams to ensure alignment on project goals, progress, and outcomes
  • Stay up to date with emerging Intelligent Automation (IA) and Artificial Intelligence (AI) technologies, contributing to the growth of Ciklum's Intelligent Automation offerings
  • Participate in interviews, meetings, and workshops to define, optimize, and document processes for automation configuration
  • Facilitate workshops with client stakeholders to identify processes suitable for automation and develop actionable process design documents
  • Work closely with automation developers and business subject matter experts to ensure solutions meet business requirements and quality standards
  • Provide ongoing support and guidance to clients, ensuring the success of the automation solutions post-deployment
  • Communicate effectively with stakeholders and team members throughout the project lifecycle

Requirements

  • Minimum of 2 years' experience in business analysis with a strong focus on intelligent automation, AI, or process improvement
  • Proficient in gathering, validating, and analyzing technical requirements to drive successful automation strategies
  • Solid understanding of Intelligent Automation technologies, including Conversational AI, Process Mining, low code/workflow automation, Generative AI, RPA, and/or OCR
  • Strong communication and presentation skills, with the ability to simplify complex information for diverse audiences
  • Familiarity with agile development methodologies within the Software Development Life Cycle
  • Experience conducting end-to-end testing to ensure deployment readiness

What's in it for you

  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license and company-paid certifications
  • Build your career in a proven successful high growth company with unique service offering on the market
  • Competitive compensation package

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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