Ukraine Remote

Lead Business Analyst



Ciklum is looking for a Lead Business Analyst to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Lead Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. 

The Lead Business Analyst is responsible for ensuring that Ciklum’s business strategy, needs and requirements are accurately and holistically understood, analyzed, documented and met by the business technology solutions and business change activities of the Ciklum’s IT Department. The incumbent will manage and develop a team of dedicated business analysts as well as personally undertaking Business Analysis activities.


  • Leading, managing and professionally developing a team of Business Analysts
  • Ensuring the integrity, quality and coherence of the Business Analysis undertaken by the Ciklum IT Department
  • Continually collaborate with business stakeholders to understand their context, strategy, needs and requirements
  • Provide a “trusted advisor” relationship to business stakeholders regarding their aspirations, benefits and realities, providing healthy challenge, guidance and support
  • Elicit, analyze, document and manage business and technical needs, requirements and constraints
    Discover, model, analyze and optimize business processes, including current, target and transitional designs
  • Discover, model, analyze and assess business data, including current, target and transitional designs
  • Define business change roadmaps to communicate the IT strategic business change
  • Communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
  • Recognizing opportunities for improvement, championing change management initiatives and motivating team members to embrace change
  • Articulating and engaging in discussions about business architecture, business analysis and the development of innovative solutions


  • At least 10 years’ experience in a professional IT role or equivalent business improvement role
  • At least 7 years’ experience in a Business Analyst role or equivalent role responsible for identifying, defining, planning and supporting significant technology-enabled business change
  • At least 2 years’ experience leading and functionally managing teams of Business Analysts (internal or external) to ensure the integrity, quality and coherence of their efforts
  • Knowledge of multiple of the following corporate business domains: HR, Recruitment, Finance, Procurement, Facilities Management, Sales, Marketing and Professional Services/Delivery Management
  • Positive attitude, can-do mindset, high energy and a self-starter
  • Ability to work in an unstructured and high-pressure environment
  • Understands and balances long-term (“big picture”) and short-term perspectives
  • Ability to continually collaborate with business stakeholders and build trusted, long-lasting and effective relationships
  • Ability to facilitate analysis workshops with attendees from diverse backgrounds, varying skill sets and levels of seniority
  • Ability to communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
  • Ability to analyze complex situations, environments or systems and form an informed, evidence-based assessment and recommendation
  • Ability to negotiate with stakeholders, resolve disagreements and issues, and positively influence outcomes
  • Fluent English and Ukrainian


  • Relevant degree-level education (business or IT); postgraduate qualification desirable (MSc, MBA)
  • IIBA CCBA, BCS BA Diploma or equivalent

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.


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