Ukraine Remote

Middle Manual QA Engineer



Ciklum is looking for a Middle Manual QA Engineer to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Middle Manual QA Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Together, we will work on the project where you will have access to modern tools and technology as you work on SaaS solutions for a content management platform. This is an excellent opportunity to become part of a new startup environment where you can truly develop your skills and knowledge.

The project is about transforming how companies and their customers gain value from documentation.

The intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking, including your documentation portal, service cloud, community, or right inside your product.


  • Analyzes and refines functional requirements
  • Designs, reviews and maintains QA documentation (such as Checklists, Test Cases, Bug Reports, Test Reports etc.) following QA best practices and principles
  • Performs functional and non-functional testing. Analyzes results and testing outcomes
  • Participates in the team’s activities according to the methodology used (daily, planning, retrospective meetings, etc). Estimates own scope for testing under supervision
  • Efficiently uses Test Management and Bug Tracker tools, follows testing standards and team-agreed rules


  • 2+ years of experience in manual testing
  • Experienced in API testing using postman or other tools
  • Practical experience in functional and non-functional testing types
  • Experience working with Salesforce as a product –  not just as a ticketing system)
  • Knowledge and experience in HTML, CSS
  • Proficiency in Requirements Analysis and creation of Requirements Traceability Matrix
  • Hands-on experience in creating and maintaining test cases/checklists, bug reports, test reports using different techniques and best practices

Technologies and Tools:

  • Strong grasp of established debugging tools (e.g. DevTools), Bug tracking and Test Management tools


  • Participating in all meetings according to the product methodology (such as daily meetings, planning, retrospective etc.)
  • Familiar with tasks estimation and prioritization


Software Testing:

  • Basic knowledge in writing Python script
  • Experience with AWS infrastructure and AWS cloud watch
  • Experience in the technical knowledge field (Coveo, SearchUnified)
  • Working with Jira ticketing system / Confluence
  • Practical experience with basic functions of the CI/CD tool
  • Mobile projects: Practical experience with mobile testing types, Mobile App Distribution and debugging proxy tools
  • Automation project: Ability to select and create test cases for automation. Ability to analyze the automation test report

Personal skills

  • Communication is a key. You speak and write in English fluently or at least at upper-intermediate level
  • Accountability:
    • Following the “said and done” principle
    • Accountability for the own scope of work
  • Self-development:
    • Strive for learning and growth
    • Constant work on own mastership and self-development
  • Drive:
    • Demonstrating a proactive approach and striving for constant improvements

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.

Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.

Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We’re committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.


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