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Chennai, India Hybrid Sales and Marketing

Presales Consultant - RFI Specialist

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Description

Ciklum is looking for a Presales Consultant – RFI Specialist to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Presales Consultant – RFI Specialist , become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities

  • RFI Management:
    • Analyze client RFIs to understand requirements, objectives, and evaluation criteria
    • Coordinate with internal stakeholders to gather relevant information for RFI responses
    • Develop, maintain, and enhance a repository of standard RFI responses, ensuring consistency and quality
  • Response Development:
    • Prepare accurate and well-structured RFI responses within defined timelines
    • Customize responses to meet client-specific needs while adhering to the organization’s standards
    • Ensure compliance with client and organizational guidelines in submitted documents
  • Cross-functional Collaboration:
    • Work closely with Sales & internal support teams (Contracts, Sales Ops, Finance, etc.) to gather insights and data for RFI responses and ensure messaging aligns with company standards
  • Knowledge Management:
    • Maintain and update a central knowledge base of reusable content, templates, and case studies
    • Identify gaps in the content repository and proactively work to fill them
    • Continuously improve processes and templates for efficiency and quality
  • Support Sales Cycles:
    • Assist in preparing and delivering RFIs, proposals, and solutions presentations
    • Provide support for RFPs (Request for Proposals) and RFQs (Request for Quotes) as needed
    • Attend client meetings to clarify responses and address queries, if required

Requirements

  • Educational Background:
    • Bachelor’s degree in Business Administration, Information Technology, or a related field
    • MBA or equivalent (preferred)
  • Experience:
    • 5 – 7 years of experience with a minimum of 3 years of experience in presales, RFI/RFPmanagement, or business development in IT/technology services
    • Familiarity with the end-to-end sales lifecycle and documentation processes
  •  Technical Skills:
    • Strong understanding of IT services and solutions, including cloud, digital transformation, and managed services
    • Proficiency in using tools such as Microsoft Office Suite, proposal management software, and CRM platforms
  • Soft Skills:
    • Exceptional written and verbal communication skills
    • Strong analytical and problem-solving abilities
    • High attention to detail with a focus on quality and accuracy
    • Ability to manage multiple priorities and meet tight deadlines

Personal skills

  • Experience working in global delivery models or cross-cultural environments
  • Knowledge of industry-specific standards like ISO, ITIL, or agile methodologies
  • Certification in proposal management (e.g., APMP) is a plus

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: hybrid work mode at Chennai or Pune 
  • Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

India is a strategic growth market for Ciklum.
Be a part of a big story created right now. Let’s grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals — all of that within a global company with a local spirit and start-up soul. 
Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow! 

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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