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USA Remote Project Management

Product Director

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Description

Ciklum is looking for a  Product Director  to join our team full-time in United States.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As the Product Director for CX in the US, you will be at the forefront of our market expansion efforts. This role combines strategic leadership with hands-on delivery, requiring a professional who can drive business development, oversee high-quality delivery, and build strategic client
relationships. The ideal candidate will have a consultancy background, proven expertise in discovery and delivery, and a strong network within the US market.

Responsibilities

  • Delivery Leadership:
    • Oversee end-to-end product development, from discovery to delivery, ensuring alignment with client needs and business outcomes
    • Support and lead multidisciplinary teams to deliver exceptional CX solutions across diverse industries
    • Collaborate with global teams to ensure seamless integration and consistency of services
  • Business Development:
    • Act as a commercial leader to identify, develop, and close new CX business opportunities in the US market
    • Build and nurture a network of strategic relationships with clients and stakeholders
    • Represent the company in industry events, conferences, and thought leadership activities to establish credibility and attract new business
  • Strategic Leadership:
    • Set the vision and strategy for CX initiatives in the US market
    • Build and grow the local CX team, including recruitment, mentoring, and career development
    • Establish and manage performance metrics and KPIs for the team
  • Thought Leadership:
    • Develop and articulate a clear point of view on CX trends and innovations
    • Contribute to the company's knowledge base by creating templates, artifacts, and best practices

Requirements

  • 7-10 years of experience in the product management space
  • Proven experience as a Product Director, Head of Product, or similar leadership role
  • Strong consultancy background, ideally with 2+ years in a Big Four firm
  • Expertise in product discovery and delivery, with measurable market outcomes
  • Exceptional interpersonal and communication skills, with a reputation for building and maintaining relationships
  • Experience working across domains as a generalist and managing strategic relationships
  • Demonstrable ability to manage multiple projects simultaneously in a fast-paced environment
  • Commercial acumen and a track record of business growth

Desirable

  • Experience in portfolio management
  • History of contributing to team growth and participating in recruitment efforts
  • Familiarity with agile methodologies and product lifecycle management

What's in it for you

  • A leadership role in a rapidly growing technology company
  • Opportunity to work with iconic global brands and deliver impactful products
  • Collaboration with industry-leading minds across Product, Architecture, Design, and Engineering
  • The chance to shape and grow the US CX practice from the ground up

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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