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Sofia, Bulgaria Hybrid HR & Recruitment

Senior HR Specialist

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Description

Ciklum is looking for a Senior HR Specialist to join our team full-time in Sofia.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:
Are you passionate about human resources and looking to grow your career in a fast-paced, international tech environment? Do you thrive on delivering operational excellence while staying close to people and building strong working relationships?

Responsibilities

 Country HR Operations:

  • Prepare employment-related documentation and contracts, including B2B agreements
  • Maintain employee and contractor records in line with legal requirements and internal policies
  • Manage employee lifecycle data changes (promotions, bonuses, contract updates)
    Ensure accurate and timely updates in our internal HR system (Oracle)
  • Respond to day-to-day HR-related inquiries from employees and contractors
  • Cooperate with payroll and benefit service providers (data preparation, coordination, and document processing)
  • Own HR administrative processes, including social benefit administration and visa/work permit documentation
  • Prepare standard HR reports and support data accuracy
  • Work in partnership with the Corporate HR Team to identify opportunities and areas of improvement to support organizational performance in line with business needs
  • Guide and coach managers on employee relations and HR issues in line with Company policies, best practices and local law

HR Business Partnering:

  • Onboard and integrate new employees into the team and local culture
  • Support performance management, feedback processes, and career development
  • Facilitate salary reviews, retention efforts, and employee engagement activities
  • Conduct employee interviews, support redeployment, and handle exit processes
  • Collaborate with leadership and teams to achieve business goals

Requirements

  • Previous experience in HR operations or generalist roles (min. 2 years preferred)
  • Profound knowledge in Bulgaria Labor Law
  • Excellent communication skills in English (C1 or higher) – both written and spoken
  • Advanced PC user (MS Office with emphasis on Excel and Word, Google Docs, any HR Admin system / HRIS)
  • Strong organizational skills and high attention to detail
  • Fast in troubleshooting and managing escalations
  • Energy, curiosity, and a true passion for HR and working with people
  • Eagerness to develop into an HR Partner role over time
  • Fast in troubleshooting and managing escalations
  • Love for technology and appreciation for software engineers — we work closely with them every day!

Desirable

  • Experience in a multinational or remote-first IT company
  • Knowledge of visa/relocation procedures or experience with international employment

What's in it for you

  • Hybrid mode with 2-3 days in the office
  • Opportunity to be part of an international, people-focused HR team
  • Support for professional development and upskilling
  • Collaborative work environment where your voice matters
  • Benefit System cards fully covered by Ciklum
  • Private Medical Insurance
  • Free English language courses
  • 25 paid days off (20 days of vacations and 5 days of undocumented leave)
  • Access to the Udemy training platform for professional growth
  • Internal and external training opportunities
  • Two undocumented sick days per year
  • Flexible working hours
  • Corporate events and team-building activities

About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
Since expanding to Bulgaria in 2022, we’ve been building a fast-growing team that thrives on learning, collaboration, and innovation. Join us on this exciting journey and help shape the future of our delivery center.

Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.

Explore, empower, engineer with Ciklum!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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