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Senior Support Specialist

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Description

It's you who can make an impact! Join our dynamic team as Senior Support Specialist and shape tomorrow's innovations! It is the dream job for those passionate about Linux and Kubernetes and crave a vibrant team atmosphere. Apply yourself or drop us a line if you know someone who fits the role. Let's enjoy the engineering and vibrant international environment together! 
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:
As a  Senior Support Specialist, you'll become a part of a cross-functional development team engineering experience of tomorrow. 
Our Client develops and deploys systematic financial strategies across a variety of asset classes and global markets. They seek to produce high-quality predictive signals (alphas) through proprietary research platform to employ financial strategies focused on exploiting market inefficiencies. The teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a sustainable, global investment platform. Technologists research, design, code, test and deploy projects while working collaboratively with researchers and portfolio managers. An environment is relaxed yet intellectually intense. Teams are lean and agile, which means rapid prototyping of products with immediate user feedback. We seek people who think in code, aspire to solve undiscovered computer science challenges and are motivated by being around like-minded people. In fact,in client company approximately 500 employees code on a daily basis. Client’s success is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Great ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess a mindset of continuous improvement. That’s a key ingredient in remaining a leader in any industry.

Responsibilities

  • Linux Systems Administrator with a great communication skills and a ‘can do’ attitude
  • Work on the various products that the team supports
  • Monitor critical systems and learn how to triage them
  • Take on ticket based work

Requirements

  • Good academic record
  • Great written English (comprehension and communication)
  • A willingness to get involved and learn
  • Hard Worker
  • Understanding of Linux
  • Understanding of Kubernetes
  • Experience with source control methods such as GitHub or GitLab
  • Strong experience of JIra administration

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Long-term employment with 20 working-days paid vacation and local bank holidays
  • Flexibility: 100% remote work mode
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:
Ciklum is a global company entering Latin America and building a new delivery center here. Become a part of the big story created right now.
Boost your skills and knowledge: create and innovate side by side with like-minded professionals on a global scale. 
Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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