Spain Remote

FP&A Customer Success Manager



Ciklum is looking for an FP&A Customer Success Manager to join our team full-time in Spain.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As an FP&A Customer Success Manager, become a part of a cross-functional development team engineering experiences of tomorrow. 

Want to shape the future of finance by applying your knowledge of FP&A to provide an automated solution? The FP&A Customer Success Manager will own customer success by leading product implementation for customers and providing support throughout the client lifecycle. Support finance professionals ranging from middle-management to high-level executives in both small and large US firms. If you are looking for a fantastic opportunity to join a team with lots of room for growth and impact, we would love to meet you!


  • Understand current client situations and simplify models and existing procedures by implementing processes within the Datarails platform
  • Utilize the Datarails platform and its tools to provide successful solutions for budgeting and forecasting, planning and monitoring, financial modeling, standard reporting, and more
  • Provide recommendations for possible process changes to help optimize current procedures and maximize outcomes
  • Build long-term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support


  • Fluent English
  • 2+ years of experience in finance or FP&A
  • A deep understanding of corporate finance work processes, with an emphasis on standard reporting (P&L, cash flows, budgets, and forecasts)
  • Deep knowledge and solid experience in advanced Excel functions (formulas, VLOOKUP, Pivot Table, Power Query, and complex models)
  • The role involves communicating with CFOs, Finance VPs, and Directors from leading US companies, requiring the ability to engage in professional conversations
  • Experience with various BI tools, ERP systems, and software implementation
  • Significant financial modeling skills; knowing how to handle Excel data and automate processes. Bachelor's Degree or equivalent, preferably in finance, accounting, or a similar field
  • Experience with:
    • Leading and supporting medium to large size solution delivery projects
    • Analysis of business, product and technology requirements

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and 4 additional undocumented sick leave days
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up. We are there to support your work-life balance and provide 23 vacation days & short Fridays
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Join a well-established company and a friendly team of professionals. 

Our Delivery Center in Malaga is one of the leading IT hubs in Andalusia – it provides an exceptional mix of vibrant tech talent community, wide-open access to expertise advancement opportunities, hybrid / remote work setup & endless Mediterranean seashore summer.

Seize the perks of global opportunities, local atmosphere and industry-leading clients. 

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.


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