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Ukraine Remote Business Analyst

Senior Business Analyst

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Description

Ciklum is looking for a Senior Business Analyst to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:
As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. 
The client, a prominent commercial real estate advisor and service provider, caters to major institutional investors, global corporations, and other property owners and occupiers. Their goal is to simplify the process of leasing, buying, or selling properties across various sectors, including retail, office, multifamily, industrial, student housing, and hospitality. The team is committed to guiding clients toward a seamless and rewarding real estate experience. Recently, the client acquired a UK-based business, which is currently undergoing transformation and alignment with the broader group.

Responsibilities

  • Conduct interviews, workshops, and working groups with key business and technical stakeholders to document current processes, system logic, and data usage
  • Analyse and document current-state business processes and system functionality for specific systems
  • Work closely with developers to extract business logic embedded in proprietary systems, translating it into understandable documentation and models
  • Develop artefacts such as Process Flows, Data Flows, Entity-Relationship Diagrams (ERDs), Functional & Non-Functional Requirements and Technical Specifications
  • Support the design of the new UK CRM system ensuring it aligns with user needs, business goals, and compliance standards
  • Help define and prioritise the backlog of features and technical enablers
  • Partner with the wider team during implementation and testing phases, contributing to UAT planning, test scenarios, and change readiness
  • Maintain a central repository of documentation to ensure traceability and continuity
  • Assist in identifying opportunities for process improvement and digital transformation

Requirements

  • Proven experience as a Business Analyst working on complex technology and business transformation projects
  • Excellent documentation skills, including the ability to produce high-quality business and technical artefacts
  • Ability to read and understand SQL and C# code and with the help of developers translate it to business logic. Understanding of Azure cloud services and key concepts 
  • Strong planning and organisational skills
  • Experience with CRM systems (Salesforce, Dynamics, or custom-built)
  • Knowledge of real estate, property valuation, or similar industries
  • Proficiency with tools such as Visio, Lucidchart, Draw.io, Confluence, Jira, or Enterprise Architect tools
  • Understanding of Agile or hybrid delivery methodologies
  • Experience in facilitating interviews, workshops, and working sessions with both business and IT teams
  • Familiarity with data modelling and data engineering principles
  • Strong understanding of enterprise and systems architecture and technically savvy
  • Comfortable working with developers to understand code-level logic and translate that into business-readable documentation
  • Experience documenting functional and non-functional requirements
  • Ability to work independently and collaboratively in a fast-paced environment

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.
Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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