Ciklum is looking for a Senior Business Analyst (AI) to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Business Analyst (AI), become a part of a cross-functional development team engineering experiences of tomorrow.
Responsibilities
Work with all stakeholder groups and levels involved in the program or account, ensure effective collaboration, and manage stakeholders' expectations
Working closely with the AI team
Serve as a part of the Product team defining product direction and priorities and documenting them
Define business needs and objectives
Define the Business Analysis approach and processes from scratch at the Account/Program level
Define Information Architecture for project documentation within the Account/Program
Plan, distribute, and supervise Business Analysis activities and deliverables (starting from the elicitation till maintenance of requirements) and ensure the quality of deliverables
Coordinate and consult BAs in their daily work
Perform BA audit at all the phases of SDLC
Consult on estimation techniques at the Account/Program level, advice on BA effort estimation
Drive or actively contribute to the long-term solution roadmap planning
Define and manage the solution scope to avoid scope creep, manage dependencies, and resolve any conflicts in requirements
Manage the backlog: from the definition of “how” to its execution
Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness
Suggest and implement ongoing improvements to the existing BA approach and processes at the Account/Program level to ensure their effectiveness
Develop the BA team's skills and competencies
Execute Line Manager responsibilities (optional)
Requirements
We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit and can work in dynamic environments:
Deep knowledge of AI (including Prompt engineering and LLM creation and training) – must
Experience in working with integrations between systems and applications
System thinking and problem-solving skills
Innovative thinking
Proven ability to work with all stakeholder groups and levels, along with vast experience in stakeholder management within the Account/Program
Strong expertise in setting up Business analysis processes and approaches (elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) at the Account/Program level. As well as choosing appropriate techniques and tools
In-depth proficiency in BA information management and quality audit execution within the Account/Program
Ability to create/adapt a set of templates according to the project context and best practices
Ability to define right priorities for both product and team tasks Solid track record in coordinating and managing BA work
Experience in consulting on scope estimation techniques and BA effort estimation (including large-scale projects)
Proven experience in long-term roadmap planning (contributing or driving if need be)
Expertise in defining and managing solution scope, managing dependencies, and resolving conflicts in requirements
Proven experience in effective backlog management
Ability to ensure that the traceability approach is followed appropriately
Expert knowledge of Business Analysis techniques & tools, along with experience in consulting on them
Expertise in Agile framework selection and corresponding processes set up from scratch at the Account/Program level
Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level
Accountable for the own scope of work and follow the “said and done” principle
Eager to learn and grow: curios, keen to constant self-development
Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions
Able to express ideas, thoughts, and questions simply, concisely, and in a structured way
Follow an open feedback culture
Ability to clearly communicate the risks and consequences
Ability to organize teamwork effectively
Ability to manage the team's competencies and take active steps toward the team's professional skills improvement
Desirable
Proven ability to apply domain knowledge while assessing BA tasks on projects
Technical Skills:
Ability to communicate the pros and cons of multiple architectural types and integration models
Knowledge of API and data mapping approaches and tools, and ability to consult on them
What's in it for you
Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.
Be bold, not bored!
Experiences of tomorrow. Engineered together
Interested already?
We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.
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