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Senior Business Intelligence Analyst

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Description

Ciklum is looking for a Senior Business Intelligence Analyst to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Business Intelligence Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. We seek a seasoned BI professional to lead and support the end-to-end business intelligence solution lifecycle: from requirements gathering and architecture design, data ingestion and modelling, to dashboard/reporting delivery and ongoing platform maintenance. The ideal candidate will collaborate closely with business stakeholders, data architects, and front-end engineers to ensure reliable, actionable insights that drive business decisions.

Responsibilities

  • Requirements Gathering & Solution Design
    • Work with stakeholders (business SMEs, product owners) to capture reporting needs, KPIs, and success metrics
    • Translate business objectives into technical requirements, ensuring solutions align with overall BI and enterprise architecture strategies
    • Define and document data architecture, data flows, and integration points for BI applications
  • Data Ingestion, Transformation & Modelling
    • Design and implement robust ETL/ELT pipelines to gather data from diverse sources, applying the best data quality and governance practices
    • Collaborate with Data Engineers and Architects on data warehouse/lake structures, ensuring scalable and optimal data models for analytics use cases
    • Create and maintain dimensional models, data marts, and other data artefacts for accurate, performant reporting
  • Dashboard & Reporting Development
    • Configure BI platforms (e.g., Tableau, Power BI, Looker, or equivalent) to build intuitive, high-value dashboards and operational reports
    • Establish and enforce dashboard development standards—visual design, performance optimization, data security, etc
    • Conduct user acceptance testing sessions, incorporate feedback, and refine BI deliverables accordingly
  • Performance Tuning & Validation
    • Optimize query and reporting performance; proactively identify bottlenecks in the ETL, data model, or BI layer
    • Develop validation checks and data quality frameworks to ensure reliable, accurate insights
    • Collaborate with stakeholders to test new features, address any data-related issues, and enhance user experience
  • Maintenance & Continuous Integration
    • Monitor BI platform health, troubleshoot production incidents, and implement fixes or improvements to ensure stable operations
    • Oversee the release management process, ensuring seamless updates to BI solutions in line with continuous integration/continuous delivery (CI/CD) practices
    • Track evolving reporting needs, coordinate prioritization with product owners and recommend incremental enhancements
  • Collaboration & Thought Leadership
    • Partner with Front-End (FE) Engineers for seamless embedding of BI dashboards into web or mobile applications
    • Mentor junior team members; evangelize BI best practices and standards across the organization
    • Stay up to date on industry trends, evaluating new technologies and methods to continuously improve the BI ecosystem

Requirements

  • 5+ years of professional experience in BI analytics, data warehousing, or related data roles 
  • BI Tools: Hands-on expertise with at least one major BI platform (Tableau, Power BI, Looker, etc.)
  • SQL & Data Modelling: Advanced SQL skills; experience building and maintaining data models (dimensional modelling, star/snowflake schemas)
  • ETL/ELT & Data Pipelines: Proficiency in data ingestion and transformation tools (e.g., AWS Glue, Talend, Airflow, or similar)
  • Cloud & Big Data: Familiarity with cloud-based data solutions (AWS), including modern data warehousing (Redshift), is highly desirable
  • Version Control & CI/CD: Experience with Git-based workflows and delivering BI solutions in an Agile environment
  • Performance Optimization: Proven record of optimizing complex queries and BI environments

Desirable

  • Experience with data governance, security, and compliance frameworks
  • Familiarity with Python or R for data analysis and scripting
  • Background in financial services or payments

Personal skills

  • Strong communication skills with both technical and non-technical stakeholders
  • Upper-intermediate or Advanced English
  • Ability to translate business requirements into compelling BI solutions
  • Self-motivated, self-disciplined and result-oriented
  • Excellent problem-solving capabilities and attention to detail

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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