Ciklum is looking for a Senior Product Manager to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Product Manager, become a part of a cross-functional development team engineering experiences of tomorrow. We are a leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Our mission is to make it easier to lease, buy or sell properties in the retail, office, multifamily, industrial, student housing or hospitality sectors. Our team is equipped to guide clients through the real estate process and is more rewarding for everyone.
Representing the needs to tenants and building owners is the cornerstone of our customer product experience. A frustrating experience can make or break even the best experience with a product. That’s why we’re looking for a Senior Product Manager who will dig into the details and help define and deliver a world-class product experience for our customer base.
Responsibilities
Spend time with our customers to dig into how they prospect and find new clients, and how these processes fit with their day to day operations, to understand their needs and challenges
Partner with design, engineering, data science, and analytics teams to identify and prioritize opportunities and turn them into requirements, designs, and code
Meet with sales and business operation leaders to align on top pain points that have surfaced and map them to solutions that we can build over time
Shadow customers to watch them walk through our business processes, and identify new areas of opportunity
Partner with your fellow product managers on product changes that may impact customer leasing solutions across the organization
Define and prioritize the product backlog, aligning with the overall product strategy and business goals
Collaborate with cross-functional teams, including development, design, marketing, and sales, to deliver high-quality product releases
Conduct market research and analysis to identify customer needs, market trends, and competitive dynamics
Communicate product vision and roadmap to stakeholders and manage expectations throughout the product lifecycle
Act as the customer advocate, ensuring that product developments are aligned with user needs and provide maximum value
Facilitate daily Scrum activities, such as sprint planning, reviews, and retrospectives
Monitor and measure product performance, collecting and analyzing data to inform product decisions
Ensure the successful integration and implementation of Microsoft Dynamics solutions in alignment with business requirements
The ideal candidate for this role loves getting into the details, goes deep with customers to understand their needs and translating those to successful products, has a proven track record of collaborating with sales, business, operations, and customer service teams, has experience working on Microsoft as a product, and is skilled at communicating across levels and functions. Success in the role will be measured by customer NPS, customer feedback, and value delivered to the business.
Requirements
Bachelor’s degree in Business, Computer Science, Information Technology, or a related field
5+ years of experience in product management, with a minimum of 3 years specializing in Microsoft Dynamics
Strong knowledge of Agile methodologies and experience working in a Scrum framework
Proven track record of successfully launching and managing products in the Microsoft Dynamics ecosystem
Excellent communication, collaboration, and leadership skills
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Desirable
Certification in Microsoft Dynamics and Agile Product Management is highly desirable
Personal skills
Vision – You have an eye for great products, including defining and driving new features with quantitative and qualitative reasoning
Customer Focus – You comprehend and advocate for the product and our customers; you bring strong customer empathy and experience driving product direction and execution based on customer pain points and opportunities
Attention to Detail – You sweat the small stuff, and you raise the team’s standards for quality and attention to detail
Planning – Lead cross-functional participation in planning and execution; direct product development toward the highest-ROI opportunities
Decisive – You can translate ambiguous or conflicting inputs into solid action plans and precise requirements
Communication Skills – Clear, concise written and verbal communication skills; experience crafting epics, user stories, and tasks
Leadership – You can unite and steer one or more teams aligned to the same goal without direct managerial authority
Demonstrated experience in adopting product management best practices, standards and policies
Strategic thinker. Understands business objectives and converts them into clear product plans, follows through with execution
Analytical and results oriented. Uses hard data to assess opportunities, metrics driven, ruthless in prioritization, overcomes obstacles to drive business outcomes
Comfortable with ambiguity and challenge. Thrives in a fast-paced environment, concurrently manages multiple initiatives, and remains optimistic
Excellent communicator. Articulates the product strategy and roadmap, structures the problem at hand, experienced and comfortable gaining alignment and in presenting to senior executives
What's in it for you
Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognized as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.
Be bold, not bored!
Experiences of tomorrow. Engineered together
Interested already?
We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.
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