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Chennai, India Pune, India Hybrid

Technical Writer

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Description

Ciklum is looking for a Technical Writer to join our team full-time in Chennai or Pune.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Technical Writer, become a part of a cross-functional development team engineering experiences of tomorrow. 

Responsibilities

  • Create and maintain technical documentation for internal users across multiple corporate systems, adhering to the company-specific style guide
  • Prepare release notes for system updates.
  • Collaborate closely with the support and project teams to gather information, clarify technical concepts, and ensure documentation aligns with user needs and project goals
  • Proofread and edit documentation to ensure clarity, consistency, accuracy, and completeness
  • Organize and structure content to enhance usability and accessibility

Requirements

  • Excellent written and spoken English (advanced English)
  • Ability to convey technical material in a concise, effective manner that is appropriate for diverse audiences
  • Quick comprehension of complex technical concepts and the ability to make them easily understandable through text and graphics
  • Familiarity with Microsoft Office and G-suite (Google Docs, Google Slides, and Google Sheets)
  • Experience with Confluence, Snagit, JIRA, and draw.io is a plus
  • Knowledge of the technical writing standards (Microsoft Style Guide) is a plus

Personal skills

  • Attention to detail, proactivity, and creative problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Strong interpersonal, communication, and listening skills

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: hybrid work mode at Chennai or Pune 
  • Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

India is a strategic growth market for Ciklum.
Be a part of a big story created right now. Lets grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals — all of that within a global company with a local spirit and start-up soul. 
Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow!

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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