Ukraine Remote

Infrastructure Systems Engineer



Ciklum is looking for a Infrastructure Systems Engineer to join our team full-time in Ukraine.

We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions to Fortune 500 and fast-growing organisations worldwide.

About the role:

We are looking for a Infrastructure Systems Engineer to develop and maintain functional and secure core company’s infrastructure systems. You will troubleshoot and optimize our systems for our users. In this role, you should have excellent problem-solving skills and thorough knowledge of Windows services administration and architecture. Your goal will be to establish reliable network infrastructure that caters to customer needs and best practices.


  • Perform network maintenance and system upgrades
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Liaise with vendors and other IT personnel for problem resolution
  • Provide technical leadership for assigned network projects, which may include equipment ordering, testing, troubleshooting, installation, and implementation of upgrades or configurations
  • Communicate network status and provide quality documentation
  • Establish/maintain a project schedule in coordination with the management’s expectations
  • Attend daily/weekly meetings and interact regularly with management, employees and vendors to constantly improve services.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, wlc) with a heavy emphasis on Cisco


  • Industry-related experience as a Windows Systems Engineer, System Administrator
  • Professional certification (e.g. Microsoft, Google, Azure, AWS, other)
  • Solid background in Windows servers administration and architecture
  • Strong understanding and experiences of the fundamental basics Windows, UNIX, Network IT systems
  • Strong experience with IT systems based on Windows Server 2003-2022, Active Directory, Hyper-V,WMWare ESXi, MS System Center, Forefront, SharePoint, SQL Server, PKI, RADIUS Server, Exchange, Monitoring/LogCollection
    systems, Clusters, SAN/NAS Data storages, CommVault Simpana, Ysoft SafeQ and other enterprise grade systems and services
  • Strong experience with the biggest Cloud providers Microsoft Azure, Amazon(AWS), Google Compute (GCP) for enterprise
  • Ability to work independently
  • Organizational and mentoring skills
  • Foreign languages (level) – English pre-intermediate
  • Education – HigherSpecial with technical specialization
  • Major according to education – Specialist
  • Desirable experience – From 3 years in Windows systems administration
  • % of business trips of working time – Are possible to company branches (including abroad)


  • Knowledge of log-collections systems (like ELK stack, Splunk etc.)
  • Experience with network diagnostic, monitoring and analysis tools (e.g. Zabbix, Nagios network tools)
  • Able to perform and analyze packet captures, for the purpose of troubleshooting application performance and connectivity issues
  • experience in Google Workspace and all related G services and it’s adaptation for enterprise usage
  • Monitoring system (Cacti, Nagios, Zabbix, Solar Winds, ELK or similar)
  • Knowledge of Dynamic ARP Inspection, NAT, Cisco GRE-Based VPN, Cisco DMVPN
  • Competent to work at a high technical level on all phases of network operations
  • Knowledge of coding languages for scripting (e.g Python, Perl)
  • Experience of work in IT, banking, retail, gaming. Preferable – IT outsourcing and out-staffing companies.

Personal skills

  • Purposeful
  • Stress resistant
  • Communicative
  • Analytical mindset
  • Responsible
  • Curiosity and dedication
  • Good team communication

What's in it for you

  • Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
  • Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Flexibility: choose how you want to work – a 100% remote or on-site in our offices. Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
  • Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfil your potential
  • Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  • Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We’re committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.


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